Help > Frequently Asked Questions > Question
Question: I receive a "Challenge Token Null" option at login.
Answer:
You are beginning your login from an incorrect web page.
You MUST start the login at the following webpage:
http://online.nwtc.eduYou will also need to set the cookies in Internet Explorer. At the top of the browser click on:
- Tools
- Internet Options
- Privacy Tab
- Advanced BUTTON in the middle of that page - place a check-mark in the box to override automatic cookie handling and make sure first and third party cookies are set to "accept".
- Click OK and OK again.
You might also try clearing out your temporary Internet files.
- Tools
- Internet Options
- Delete Cookies
- Delete files
- Click Ok
Close Internet Explorer and re-open it for settings to take effect. Try the Blackboard login again.
Go to http://online.nwtc.edu
Click the course login button:
username: 8 digit student ID number
password: first name
(all lower-case letters)At the "Welcome" page click the course link on the upper RIGHT hand side to enter the course.
