Online Learning Help
Answers to your common questions and concerns can be found here. For other requests, please contact us.
Technical Support Questions:
Student technical support is available 24 hours a day / 7 days a week. Please call the toll free number listed below for assistance.
Available 24 hours a day / 7 days a week
Call toll free: (866) 235-5037
General Questions:
Please direct your general questions to Carol Krieser.
Toll Free: (800) 422-NWTC ext. 5503
Direct: (920) 498-5503
E-mail: carol.krieser@nwtc.edu
Online Learning Help
Frequently Asked Questions
Blackboard Help
- Text box does not show in Blackboard using Windows Vista.
- My instructor can't open my Word 2007 documents.
- I receive a "Challenge Token Null" option at login.
- Entering your course
- Steps for manuevering within your Blackboard course.
- Blackboard Course Demo
- Communication
- Using the discussion board.
- Using the digital drop box.
- Tools
- Create and send e-mail with attachments.
- How to check your grades in Blackboard?
- How do I use student e-mail at NWTC?
- How do I access NWTC's computer network?
